Updated 16 September 2026
How enquiries work
Enquiries go directly to the advertiser using the methods they chose to publish — email, telephone or WhatsApp. There is no messaging system inside PointClickView, no offers process and no booking system. We do not see or store the content of your enquiry.
What to ask in a first message
- Confirm the property is still available and the price or rent is current.
- Ask when you could view, and who will be present.
- For a let: ask for the deposit amount, minimum tenancy, availability date and which certificates they can show you.
- For a sale: ask about tenure, chain position and anything unusual about the title or access.
Staying safe
Never send money for a property you have not viewed, and never to an account in a name that does not match the person or company you are dealing with. Read our safety and reporting page before paying anything.