SUPPORT CENTRE
How can we help?
Practical answers for your account, listings and advertising.
Advertising
Creating your first listing, step by step
From account to submitted listing, including what our reviewers check.
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Advertising
Photograph, floorplan and EPC uploads
Accepted formats, size limits, ordering and how files are stored.
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Advertising
Listing review, statuses and what each one means
Draft, pending review, approved, changes needed, live, withdrawn, sold and let.
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Billing
Pricing and what is included
The £99 single listing, the £250 monthly subscription, and how the 90 days are counted.
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Buying & renting
Contacting an advertiser safely
How enquiries reach advertisers, what we do not do, and how to stay safe.
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Account
Your account: email confirmation, passwords and signing out
Confirming your email, resetting a password, and what to do if you cannot get in.
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Advertising
Withdrawing, renewing and marking a property sold or let
Keeping your advertising accurate when circumstances change.
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